Loyalty in Retail
Customers’ loyalty is one of the vital metrics for any retailer – brick-and-mortar or e-commerce. Nurturing it via point collection schemes that give access to discounts or additional services has become standard, but this method of engagement has lacked true innovation over the past decades.
Challenge
Multiple reward schemes have become generic and fail to drive loyalty. True loyalty only happens when your programme offers valuable incentives that drive customers to purchase and return to your brand. Giving your customers financial benefits that make a tangible difference in their lives gives them a reason to choose you.
Our Solution
We helped launch Aion Bank, a mobile-first, fully digital bank. Through the VODENO Cloud Platform, Aion’s IT covers all aspects of Retail & SME universal bank activities with hundreds of open APIs. Aion’s service is also secure by design with data security using unique customer keys with blockchain integrity control algorithms.
Branded cards with points collection
Decoupled debit functionality
Flexible and customisable payment options, e.g. Buy Now Pay Later
Insights and analytics of spending habits
Bespoke promotions to the most engaged segments
Products
Digital onboarding
Cards - virtual and physical
Decoupled Debit
Embedded Lending
